Terms of Service

Last updated: November 2, 2026

1. Acceptance of Terms

By accessing or using FirmwareShield ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

FirmwareShield provides automated firmware security analysis, including vulnerability detection, software bill of materials (SBOM) generation, credential scanning, and EU Cyber Resilience Act (CRA) compliance assessment.

3. Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized use.

4. Payment & Refunds

  • Reports are paid for per report, as a one-time payment via Stripe. There are no subscriptions.
  • Every scan includes a free summary, subject to fair-use limits on free analyses.
  • A tax invoice is issued for each purchase.
  • Payments are refunded automatically if the analysis fails, or if the firmware upload is not completed within 7 days of payment.

5. Acceptable Use

You agree not to:

  • Upload firmware images that you do not have the right to analyze
  • Attempt to reverse-engineer, decompile, or exploit the Service
  • Use the Service to violate any applicable laws or regulations
  • Share your account credentials or API keys with unauthorized parties
  • Upload malicious software designed to harm our infrastructure

6. Intellectual Property

You retain all rights to firmware images you upload. We do not claim ownership of your firmware or analysis results. Our analysis reports and the FirmwareShield platform are our intellectual property.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that our analysis will detect all vulnerabilities, compliance issues, or security defects in your firmware. Our reports are informational tools and do not constitute legal advice or certification.

8. Limitation of Liability

To the maximum extent permitted by law, FirmwareShield shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

We may terminate or suspend your account for violation of these terms. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination.

10. Governing Law

These terms are governed by the laws of the European Union. Any disputes shall be resolved in the courts of the jurisdiction where FirmwareShield is incorporated.

11. Contact

For questions about these terms, contact us at legal@firmwareshield.io.